Sales Skills

10 Lessons

1 hour 56 mins

Complexity : Easy

Exploring the Fundamentals of Sales: Get acquainted with essential concepts in commercial sales, including building connections and effective communication, laying the groundwork for sales expertise.

Understanding Your Customer Base: Enhance your ability to comprehend and address customer needs by mastering empathetic communication and active listening. Emphasis on customer-centric strategies underscores this topic's importance in the sales sector.

Crafting Compelling Sales Presentations: Learn techniques for creating persuasive sales pitches, covering everything from highlighting product benefits to addressing customer concerns, improving your sales approach through effective communication.

Closing Deals with Confidence: Master the art of confidently closing a sale by exploring various closing techniques and understanding the role of timing in the sales funnel, converting prospects into actual sales with the help of this module.

Overcoming Challenges: Identify and overcome common obstacles in the sales process, such as rejections and objections, turning challenges into opportunities. This module equips you to navigate the complexities of the sales environment.

Lessons

Brief Description of Sales Skills
Easy
2 mins

The "Sales Skills" course is designed to enhance participants' abilities in various aspects of the sales process. Participants learn fundamental sales techniques, including prospecting, effective communication, relationship building, and closing deals.
Module 1: Basic Rules for Sales People
Easy
14 mins

Welcome to module one of our online training course, where I'll give you a brief overview and then define some sales criteria. The training begins by introducing sales standards, the correct mindset, self-assessment, and short-, medium-, and long-term goals.
Module 2: Cold Calling
Easy
12 mins

Module two focuses on making successful cold calls over the phone, utilizing the internet and social media platforms to reach potential prospects. Cold calling is a crucial part of the sales process, as it allows you to verify that you are talking to the decision maker.
Module 3: Face-to-Face Meetings
Easy
12 mins

Module 3 focuses on face-to-face encounters and how to ask sales-boosting questions before meeting the prospect. To prepare for the meeting, send a meeting invite and agenda call the day before, arrive on time, and know the U SPS of your product or service.
Module 4: Rapport Building
Easy
12 mins

Module 4 focuses on making a good first impression and building relationships with prospects. Being authentic and being yourself is crucial for building rapport. Research the person or company beforehand, including their LinkedIn profile and website, and arrive early to learn more.
Module 5: Sales Presentations
Easy
13 mins

Module 5 focuses on group presentation skills, emphasizing the importance of passionate delivery, using simple and engaging language, and tailoring the presentation to the audience. Practice with family, friends, and coworkers is crucial, as well as using simple, dynamic phrases.
Module 6: Results Selling
Easy
13 mins

Welcome to module six. Results can be used to pitch benefits, not features, in weak sales. People spew random product or service features. None of the prospects care about features. They solely worry about how the product or service improves their life or company. Define the main parts.
Module 7: Handling Negotiations
Easy
12 mins

Module seven discusses the importance of negotiation in sales negotiations. It emphasizes the need to avoid negotiating and ensure your message is delivered correctly. It is crucial to act like the price is non-negotiable and confident in your price to avoid misunderstandings.
Module 8: Dealing With Objections
Easy
13 mins

Module 8 teaches effective objection-handling techniques for sales professionals. Objections indicate interest in a product or service, and a solid response can make the prospect comfortable.
Module 9: Closing the Sale
Easy
13 mins

Module 9 focuses on sales closure methods, which involve asking the right questions and working with the right people to achieve goals. The goal is to close the sale, sign the contract, and acquire the purchase order.