Understanding Healthcare Fundamentals: Simplify healthcare terminology and procedures, from doctor visits to insurance coverage, to navigate the healthcare environment confidently.
Exploring Healthcare Resources: Investigate various resources for healthcare information and support, including online tools and community resources, to make informed decisions about your health.
Effective Communication with Medical Professionals: Learn to communicate effectively with medical experts, including expressing your concerns, getting answers to your questions, and understanding medical advice, to maintain confidence and clarity in patient interactions.
Self-Advocacy in Healthcare: Understand the importance of self-advocacy in healthcare and acquire tools to advocate for your health, including understanding your rights and articulating your needs, to navigate the healthcare system effectively.
Overcoming Healthcare Obstacles: Learn about common obstacles in health navigation, such as access to care and insurance issues, and develop strategies to overcome them with resilience.
Lessons
Brief Description of Health and Navigation
Health Navigation is a thorough training programme that teaches people how to navigate the complicated healthcare system. This course addresses healthcare access, patient advocacy, and health literacy.
By the end of this part, you should be able to explain: Why health navigation is necessary, How it will improve services,The advantages to patients.
Module 2: Your Role as a Health Navigator
After completing this section, you should be able to: Understand nine competency domains, Communicate effectively, Support access to services
Module 3: Effective Engagement
After completing this section, you should be able to: Describe the role of a health navigator, Understand patient resistance to appointment booking, Identify good and bad practices in patient communication.
Module 4: The Service Directory
After completing this part, you should be able to: Define a service directory, Explain its use, Highlight the significance of frequent updates.
You should be able to: Define red flags, Recognise them after finishing this section, Adhere to practice procedure when recognising a red flag.