Care Certificate

Care Certificate

Care Certificate

Introduction to the Care Certificate

This course is designed for new employees entering the health and social care professions. It covers all 15 standards that comprise the Care Certificate, providing essential skills for delivering quality care in these fields.

Importance of the Care Certificate: Employees in health and social care need the abilities, knowledge, and attitudes to provide compassionate, high-quality care in a safe environment. The Care Certificate is crucial for new professionals and can also benefit organizations assessing current employees against its standards.

Development of the Care Certificate: Established in April 2015 in response to the Cavendish Review's findings, the Care Certificate aims to improve training and development standards in health and social care. It was created through collaboration between Health Education England, Skills for Care, and Skills for Health.

CQC Expectations and the Care Certificate: The Care Quality Commission (CQC) expects health and social care providers to properly induct, support, and train their staff. Including the Care Certificate in the introduction course demonstrates compliance with these standards.

The 15 Standards of the Care Certificate: The Care Certificate comprises 15 standards that must be fully met to obtain the certificate. These standards align with the Code of Conduct for Adult Social Care and Healthcare Support Workers in England and emphasize the "6Cs": care, compassion, competence, communication, courage, and commitment.

Course Structure and Completion: As a new hire, the Care Certificate should be part of your onboarding process. This online course supports the knowledge acquisition required for the certificate and employers must assess your workplace abilities against the Care Certificate Standards. The Skills for Care Workbook complements your studies.

Course Details: The course takes about 15 hours to complete and awards 15 CPD points. Your certificate will be valid for two years upon completion. It is written by specialists in health and social care, addressing the 15 distinct care criteria, and is ideal for professionals in these sectors. Multiple-choice online tests can be retaken as necessary to succeed.

Lessons

  1. Duty of Care CC

    This training course “Duty of care” has been particularly designed to provide managers and employers with an understanding of duty of care best practice in the workplace. It might also be useful for that audience of people who are eager to get knowledge about duty of care in the workplace.
  2. Module 1: The Course Structure CC

    In module one, we will be guided through the key topics that will be discussed in each module.
  3. Module 2: The Consequences of Duty of Care CC

    In module two, we will learn about the implications of duty of care in the workplace and the legal obligations of managers and employers.
  4. Module 3: How Duty of Care Affects Your Work CC

    In module three, we will explore the different ways in which having duty of care responsibilities affects your own work role.
  5. Module 4: Duty of Care Dilemmas CC

    In module four, we will explore some common duty of care dilemmas in the workplace and how to overcome them.
  6. Module 5: Resolving Dilemmas “Support and Advice” CC

    In module five, we will learn how to resolve dilemmas regarding duty of care, taking a look at key techniques for providing support and advice.
  7. Module 6: How to Respond to Complaints CC

    In module six, we will gain the fundamental skills to handle complaints effectively and professionally.
  8. Equality, diversity, and discrimination CC

    Equality, diversity and discrimination have never been so essential to society but now it is very important. At this moment, there is no form of discrimination in the workplace.
  9. Module 1: What is Equality & Diversity? CC

    In this course, we will discuss about equality and diversity and how they are interlinked with each other. This will assist us to identify, understand and address the issues of wrongness and discrimination in the workplace. We all heard about the words of equality and diversity before but are still valuable to start by defining exactly what they mean.
  10. Module 2: Equality and Diversity Legislation CC

    It has four main objectives which updates and amends existing laws for England, Wales and Scotland. It creates a new single equality duty on public bodies which extends the scope for positive action with new provisions for positive discrimination.
  11. Module 3: What do we mean by discrimination? CC

    We already know about the word discrimination and heard a lot about it. In this module, we are going to discuss six different types of discrimination including:
  12. Module 4: Promoting Diversity CC

    The actor makes special provisions to help promote diversity within society and organizations. This can include an element of positive discrimination obviously that has to be moderated in some way.
  13. Module 5: Links Between Values, Attitudes and Beliefs CC

    The way we behave is governed by our values, attitudes and beliefs. Our values and beliefs are established in early childhood. We are all a product of our upbringing. The four key influences during childhood such as parents, teachers or peers and the media belong to any culture.
  14. Module 6: Stereotypes, Prejudices and Discrimination CC

    Identifying prejudice and discrimination is not always simple because attitudes are often bound up in cultural norms. The ideas and customs we grew up with, we often think of them as just common sense.
  15. Module 7: Institutional Discrimination CC

    For several years, the idea of institutional discrimination has been in existence. As the name indicates that institutional discrimination exists when a whole organization included rather than just an individual is operating in a discriminatory way with this discrimination.
  16. Module 8: Valuing Others CC

    Valuing others is central to the whole issue of equality and diversity. We already defined equality in the previous modules “as the state of being equal particularly in status, rights or opportunities.
  17. Module 9: Resistance to Feedback CC

    People may react to feedback in a number of different ways. They may deny what you're saying to them or they may try to justify their actions and explain away the fact that they didn't meet the standard.
  18. Module 10: Course Summary CC

    We began the course by defining what we mean by the terms equality and diversity. We saw that equality is the state of being equal particularly in status rights or opportunities. Diversity is the state or quality of being different or varied.
  19. Dignity and Privacy CC

    This training course has been particularly designed for care and support workers in a social care setting such as healthcare centres. In simple words, this course is necessary for any staff members who provide direct care to patients or individuals needing support. It might also be useful for that audience of people who are eager to get knowledge about privacy and dignity in care.
  20. Module 1: Overview of The Course CC

    In this course, you will be learning about dignity and privacy within the healthcare sector and will explain how the two are quite linked to each other. In this course, you are going to learn what is meant by dignity and privacy particularly understands the principles that support dignity and privacy in care.
  21. Module 2: Understanding The Principles CC

    In order to understand the principles of dignity and privacy, you must have known about two crucial attributes while working with people in a caring supportive environment.
  22. Module 3: Dignity – Good Practice Part 1 CC

    In order to promote the dignity of all individuals, you should completely involve them in any decision that affects their care such as personal decisions which include what to eat, what to wear, what time to go to bed and the wider decisions about their care or support
  23. Module 4: dignity-good practice part 2 CC

    Personal care is a valuable service that many individuals desire to live healthy and productive lives. It is important to remember that feel valued and secure, try creating a friendly and welcoming environment where they feel respected throughout their day-to-day routine.
  24. Module 5: Privacy- Good Practice CC

    Majority of the people consider privacy to be a subset of dignity but we consider that it is so essential that we develop this module to precisely focus on the topic of maintaining privacy and dignity polices along with building a trust of service users.
  25. Module 6: Self-Care CC

    Self-care means taking care of yourself, supporting people to take responsibility for their own health and welfare so that you can be healthy both physically and mentally, you can be well, you can do your job, you can help and care for others, and you can do all the things you need to and want to accomplish in a day.
  26. Module 7: Overcoming Barriers to Dignity and Privacy CC

    The preservation of dignity is one of the most debated yet inconclusive challenges in health care. There are three main areas which if not handled professionally can act as barriers to your ability to treat service users with dignity and privacy
  27. Learning Disability Awareness CC

    This online Learning Disability Awareness training course has been carefully designed so that the learner can gain a greater understanding of learning disabilities, and the issues that surround those who have them and live with those who have them. This course aims to improve caregivers’ awareness of learning disabilities.
  28. Module 1: the course structure CC

    In this module, we are going to learn about learning disability. This course will also provide a general idea of many different patterns of learning disability affect people. We will also go through the causes of learning disability, characteristics in people with learning disabilities and variations in learning disability from mild to profound.
  29. Module 2: Learning Disabilities: The Basics CC

    In this module, we will start by defining the learning disability. However, they are acquired are lifelong. They are neurological disabilities and as such affect how an individual understands and memorize information, how they learn and communicate.
  30. Module 3: New Understanding CC

    In this module, learning disabilities were assessed through intellectual impairment. An IQ of 50 to 70 was regarded as the Mild Learning Disability. 35 to 50 were categorized as Moderate Learning Disability. Individual with an IQ range between 20 and 35 were considered to have a Severe Learning Disability.
  31. Module 4: Person-centered Approach CC

    In this module, individual with learning disabilities are regarded as unique individuals. Each of them has a different personality, life history and experience. By adopting a person-centered approach; you can help to build on the individual’s skill and abilities, and the condition can become more positive.
  32. Module 5: Meeting Needs Part 1 CC

    In this module, we are going to learn about how the problems associated with learning disability can be addressed. Let’s start with the management of care facilities. Management by management, we mean the multidisciplinary physical and emotional support for people with learning disabilities, their carers and their families.
  33. Module 6: Meeting Needs Part 2 CC

    In this module, we will look at some more ways to meet the needs of people with learning disabilities. As a carer, you should be trained to manage every day. Physical needs: Some people despite having multiple learning disabilities are fully mobile. Several may use a wheelchair.
  34. Module 7: Meeting Needs Part 3 CC

    This module covers meeting needs (part 3). Lack of a supportive social network and the stigma attached with learning disabilities may lead to an individual avoiding contacting a variety of specialized health services.
  35. Module 8: Legal Framework, Opportunities & Safeguarding CC

    As the module heading indicates that it covers the legal framework along with opportunities and safeguarding. First, start through the legal framework in which you as a carer can provide support to an individual with learning disabilities find the right balance between opportunities and safeguarding their interests, legal framework, policy and guidelines.
  36. Safeguarding Adults CC

    Safeguarding adults involves concepts and activities to protect vulnerable people from injury, abuse, and exploitation. It is essential to social and healthcare services to protect at-risk people' safety, well-being, and dignity. Safeguarding entails detecting and reacting to physical, emotional, sexual, financial, or neglect by family, caregivers, or others.
  37. Module 1: Introduction and Definitions CC

    Welcome to Safeguarding Adults. The interdisciplinary framework and techniques used to prevent abuse from diverse origins are covered in this course. It emphasizes reducing risks for specific persons and treating abuse events properly.
  38. Module 2: Abuse and the Rights of Vulnerable Adults CC

    Safeguarding and its implementers were covered in the preceding module. This study examines adult vulnerability and abuse in various settings. Most abuse is committed by a family member or a paid caregiver. This section defines abuse and describes its many forms to give a complete picture.
  39. Module 3: Recognizing the Signs of Abuse CC

    Abuse detection and signs. The work is difficult. This notion may be difficult to grasp. Note that people should not determine the amount of abuse or risk faced by others in a specific scenario. However, each person must understand their professional and personal duty to act, as defined in their organization's safety policies.
  40. Module 4: What to Do if you Suspect Abuse CC

    This course will cover the importance of reporting suspicions of adult abuse and following safeguarding measures to stop it. The individual feels heard, secure, and protected, improving their quality of life and settling the case. Why is intervention needed? Due to ethical issues and the serious consequences of disregarding this obligation, prioritizing the wellbeing of those under your supervision is essential.
  41. Module 5: Safeguarding Legislation CC

    UK law requires workers with vulnerable people to protect them. Bearing this in mind. To protect the rights of people who need care and assistance and those who cannot protect themselves, various government agencies and other entities have passed policies, laws, and guidelines.
  42. Safeguarding Children CC

    Safeguarding children is a critical process aimed at ensuring the well-being and protection of minors from various forms of harm, abuse, or neglect. It encompasses proactive measures to prevent harm and to respond effectively when concerns arise.
  43. Module 1: Introduction to Safeguarding Children CC

    Everyone deserves a healthy, happy life, regardless of age, gender, religion, race, or origin. Safeguarding involves reducing and managing dangers to vulnerable people.
  44. Module 2: Types of Abuse CC

    In the last module, we learned that child abuse happens to everyone and may be committed by anybody. Most child abuse occurs by a family member or institution employee the kid trusts. These include relatives, friends, neighbors, teachers, babysitters, and sports coaches.
  45. Module 3: How to Recognize the Signs of Abuse CC

    Child abuse detection and symptoms. Not easy. Anyone can struggle to understand it. However, each person has a professional and personal responsibility and duty as set out by your organization's child safeguarding procedures to act to ensure that the appropriate authorities and agencies can investigate and take any necessary action to protect children from abuse.
  46. Module 4: What to Do if you Suspect Abuse CC

    Underdiagnosed and underreported child abuse might be tough to discuss for fear of making a mistake or placing oneself in a bad position. Be mindful that your immediate reaction to finding a child may be mistreated may be to reject the situation and avoid getting involved.
  47. Module 5: Safeguarding Legislation CC

    English legislation requires child workers to keep children safe. Governments and other groups have passed laws protecting children from abuse. Legislation and recommendations for child protection and welfare are listed below.
  48. Health and Safety in Care Setting CC

    The course titled "Health and Safety in a Care Setting" is a comprehensive training program that prioritizes the safety and well-being of persons in a care setting.
  49. Module 1: Introduction CC

    Module one covers laws, rules, and procedures, as well as the many tasks of key care workers. However, fundamental notions must be addressed first. Throughout this course, "resident" has been used to refer to care recipients.
  50. Module 2: Employee Responsibilities CC

    Care workers have several tasks and responsibilities, which this subject will cover. Let's examine employer duties first. The employer has legal duties. These duties should fall to employers, managers, or line managers. The size of an organization matters.
  51. Module 3: Systems CC

    This webinar will discuss the mechanisms needed to provide best care for all stakeholders. Our conversation will begin with care planning. A care plan is a comprehensive plan created with the resident to meet their health and social needs.
  52. Module 4: Accidents and Illness Part 1 CC

    We classified the various mishaps and events that might pose a threat in care settings in modules four and five. This topic suggests establishing rigorous risk assessments to reduce hazards. These evaluations should identify all potential dangers and apply strategies to reduce accident risk.
  53. Module 5: Accidents and Illness Part 2 CC

    There are three main fall classifications: accidental, when someone is on a window ledge, leaning outside, if the ledge or railing is too short, it acts as a fulcrum to help them descend. Falls are rising owing to cognitive impairment.
  54. Module 6: Moving and Handling CC

    The realities of applying care, compassion, competence, communication, courage, and commitment to moving and handling can be challenging. The manual handling, work equipment, and lifting operations and equipment required.
  55. Module 7: General Hazards: Fires, Gas and Electricity CC

    This lesson will cover fire, gas, and electrical risks and safety procedures, starting with fire safety. English, Welsh, and Scottish fire and rescue organizations enforce general fire precautions, including providing enough escape routes.
  56. Module 8: Aggression, Violence, Security and Stress CC

    Risks include animosity, aggression, security, and stress in this module. It illustrates these risks and proposes appropriate solutions. Staff and residents have a right to expect a safe, peaceful environment. Violent and aggressive situations cause many social care injuries.
  57. Module 9: Work Environment and Welfare CC

    This topic covers care home welfare requirements and workplace dangers. Care home staff aim to make residents feel at home. However, educational institutions are workplaces and must follow labor laws. Many issues must be addressed.
  58. Infection Control CC

    Infection control and prevention is a major challenge for health care systems all across the globe. There is a vital opportunity to reduce avoidable morbidity and mortality through improvements to infection control such as during the COVID-19 pandemic.
  59. Module 1: the course structure CC

    In module 1 “introduction to infection control” we will give you a brief overview of the course. It will commence by defining infection prevention and control and the impact of good and bad infection control on patients staff and employers.
  60. Module 2: infection prevention and control CC

    In module 2, we will discuss about infection prevention and control and the impact of infection. According to World Health Organization (WHO) says infection prevention and control measures aimed to make certain the protection of those who might be vulnerable to requiring an infection both in the general community and while receiving care due to health problems in a range of settings.
  61. Module 3: The Different Microorganisms CC

    There are four common types of microorganisms including bacteria, viruses, fungi and parasites. Microorganisms are living things to grow and multiply. They need an adequate food source, warmth, moisture in time. Some also need oxygen or to be shielded from direct light.
  62. Module 4: How Bacteria are Transmitted? CC

    Microorganisms are capable of causing disease or pathogens usually enter our bodies through the mouth, eyes, nose or urogenital openings or through wounds or bites that breached the skin barrier. Microorganisms can spread or be transmitted by several routes.
  63. Module 5: The Chain of Infection CC

    Most of the infectious diseases follow a chain of infection that ends with an infected host. The chain of infection is made-up of six different links the infectious agent, reservoir, portal of exit, means of transmission, portal of entry, and the new susceptible host.
  64. Module 6: The Control and Prevention of Infection CC

    In this module, we will discuss about the control and prevention of infection. An overview of the areas we need to address if we are to establish and maintain effective hygiene practices such as good hand hygiene, correct use and disposal of PPE, handling and disposal of waste, cleaning and decontamination.
  65. Module 7: cleaning and decontamination CC

    A general term used to describe the destruction or removal of microbial contamination to render an item or the environment safe. The term decontamination includes sterilization, disinfection and cleaning.

Teachers