Duty of Care

Lessons

1. Brief Description of Duty of Care

   Easy

   2 mins

   This training course “Duty of care” has been particularly designed to provide managers and employers with an understanding of duty of care best practice in the workplace. It might also be useful for that audience of people who are eager to get knowledge about duty of care in the workplace.
2. Module 1: The Course Structure

   Easy

   2 mins

   In module one, we will be guided through the key topics that will be discussed in each module.
3. Module 2: The Consequences of Duty of Care

   Easy

   15 mins

   In module two, we will learn about the implications of duty of care in the workplace and the legal obligations of managers and employers.
4. Module 3: How Duty of Care Affects Your Work

   Easy

   10 mins

   In module three, we will explore the different ways in which having duty of care responsibilities affects your own work role.
5. Module 4: Duty of Care Dilemmas

   Easy

   5 mins

   In module four, we will explore some common duty of care dilemmas in the workplace and how to overcome them.
6. Module 5: Resolving Dilemmas “support and advice”

   Easy

   8 mins

   In module five, we will learn how to resolve dilemmas regarding duty of care, taking a look at key techniques for providing support and advice.
7. Module 6: How to Respond to Complaints

   Easy

   8 mins

   In module six, we will gain the fundamental skills to handle complaints effectively and professionally.