Introduction to Emotional Intelligence

Introduction to Emotional Intelligence

Introduction to Emotional Intelligence

Emotional Intelligence Fundamentals: Explore the basics of emotional intelligence, emphasizing the importance of recognizing, understanding, and managing your own emotions as well as those of others. Lay the foundation for developing strong emotional intelligence skills.

Identifying and Expressing Feelings: Learn to accurately identify and label a wide range of emotions. Through deconstructing the alphabet of feelings, this module helps you better understand and articulate your emotions. Acknowledge the impact of using emotional language.

Cultivating Empathy: Develop the ability to empathize with others and understand the emotions they are experiencing. Empathy is a key component of emotional intelligence and crucial for improving your interactions with others.

Emotional Regulation Techniques: Equip yourself with tools to effectively manage your emotions. This session provides a toolkit for maintaining emotional balance, including mindfulness tasks and deep breathing techniques. Discover your ability to control your feelings.

Navigating Social Situations: Understand the dynamics of social relationships and the important role of emotional intelligence. Applying emotional intelligence in various social contexts will enhance your social skills. Navigate social situations with confidence and heightened emotional intelligence.

 

Lessons

  1. Brief Description Introduction to Emotional Intelligence

    The "Introduction to Emotional Intelligence" course is designed to provide participants with foundational knowledge and skills related to emotional intelligence (EI).
  2. Module 1: What is Emotional Intelligence?

    This course explores the concept of emotional intelligence, its application in workplace situations, and its differences from IQ. It delves into the Goldman framework, self-awareness, self-regulation, empathy, and social skills.
  3. Module 2: Understanding and recognising emotions

    Module 2 focuses on emotional recognition, with Aristotle's quote stating that understanding emotions is crucial for proper reasoning and decision-making. Adaptive emotions, such as worry and frustration, help the brain set learning and memory priorities.
  4. Module 3: Emotional Intelligence at work

    Module three on workplace emotional intelligence explores the impact of various emotions on work, including positive and negative ones. Positive emotions improve creativity, client interactions, staff retention, and profitability.
  5. Module 4: Tips for dealing with emotions at work

    Module 4 of this program provides practical workplace emotion management methods. Understanding and managing workplace emotions is crucial for teamwork.